Shipping policy
Shipping Policy
Last updated: January 24, 2025
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Order Processing Time
- Orders are typically processed and shipped within 3-5 of purchase.
- Processing times may be extended during peak seasons or due to high order volume.
- We will notify you promptly if there are any unexpected delays.
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Shipping Rates & Methods
- We offer the following shipping methods: Standard, Express, Next Day.
- Shipping rates are calculated at checkout based on the shipping method selected, delivery address, and order total.
- Free shipping promotions, if offered, will be applied at checkout once eligibility requirements are met.
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Domestic Shipping
- Standard shipping typically takes 5-7 business days after your order has been processed.
- Express or expedited shipping typically takes 3-5 business days, depending on the carrier and destination.
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Order Tracking
- Once your order ships, you will receive a shipping confirmation email with a tracking number.
- Please allow up to 24–48 hours for the tracking information to update.
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Shipping Delays
- Delivery times may be affected by factors beyond our control, such as inclement weather, customs processing delays, or carrier disruptions.
- We are not responsible for delays caused by the shipping carrier or customs clearance.
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Undeliverable or Lost Packages
- If a package is returned to us due to an incorrect or incomplete address, or if the carrier is unable to deliver the package, we will contact you to confirm the correct address.
- Additional shipping costs may apply for reshipment.
- If your package is lost in transit, please contact us so we can open a claim with the carrier.
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Damaged or Missing Items
- If you receive your order and items are damaged or missing, please contact us within 7 of delivery. Provide any available photos of damage so we can assist you promptly.
Thank you for shopping with us!